Frequently asked questions

I created a profile, but the link to my profile isn't working.

I can't log in. Every time I try, the login screen says my login is invalid.

I accidently registered with an old e-mail address I can't access. How do I re-register?

How do I check my messages?

How do I reply to messages?

How do I add videos to my profile?

How do I delete my Adventures Domain account?

Why is my city not listed with my profile?


Answers

 

I created a profile, but the link to my profile isn't working.

When you create a profile, Adventures Domain assigns a permanent link to your profile using your screen name. For example, if your screen name was "xyz," your profile link will be adventuresdomain.com/xyz.

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I can't log in. Every time I try, the login screen says my login is invalid.

Passwords are case-sensitive. Also, when you first register, your account is not active until you ACTIVATE your account. There is an activation link at the bottom of your registration e-mail. Similarly, if you request a password reset, you must confirm the new password by clicking the link in the password-reset e-mail.

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I accidently registered with an old e-mail address I can't access. How do I re-register?

If you chose an e-mail address that you can't access, you will have to wait a while to try to register again with a valid e-mail address. The registration process requires you to confirm your registration by clicking a link that gets e-mailed to you when you sign up.

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How do I check my messages?

Your messages appear in the Messages page once you log in. If you want to be notified by e-mail when you have received a message, set "receive message alerts" to "yes" in your profile.

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How do I reply to messages?

When you go to the message center, you can click on the message box itself to expand the message thread, which will then display a blank box at the bottom of the thread for your reply.

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How do I add videos to my profile?

To add videos to your profile, you must first sign up for a YouTube account and add the video to YouTube. Once you have added your video to YouTube, copy and paste your video's "SHARE" link into the "YouTube share code" field for your video.

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How do I delete my Adventures Domain account?

Log in and navigate to the "My Account" screen. Click the "Delete my account" button and follow the prompts. Your profile, e-mail address and all adventures, videos and photos you uploaded will be deleted from our system. Period.

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Why is my city not listed with my profile?

We strive to keep our database of ZIP codes up to date. Please contact us to let us know if your location does not appear with your profile. Please include your screen name and your ZIP code.